Call Us +44(0)20-3734-2089

FAQs

Check out the answers to our frequently asked questions. Can’t find the answer to your question? Contact us today!

Installation (5)

Is it hard to install?

No, installation drawings are available for every model and depending on the size of the unit and style of the fixture, installation time averages 20-40 minutes per fixture.This can increase depending upon the size and any access issues. 

Where do I install it?

Whenever possible, the light should be located downstream of and facing the coil. In this location the user can expect the highest efficacy in eliminating both surface and airborne Micro-organisms.

Can you install UVC in unit ventilators, heat pumps, fan coils and through the wall units, etc?

Yes. In fact these units are some of the dirtiest, most inefficient and IAQ (Indoor Air Quality) problematic systems in existence. 

How do you install it in packaged rooftops?

A new NEMA 4x (SEN) style fixture makes the installation of Steril-Aire UVC Emitters in up to 20 ton Rooftops a very easy task.

Where do I install the commercial units and how?

Steril-Aire fixtures were designed specifically for HVAC industry and with simple forms of installation in mind. To achieve the maximum benefit in a mould, maintenance and IAQ (Indoor Air Quality) install, they should be located downstream of the coil. Simple installation instructions are included with each fixture and field install sheets are available for DE installations. CAD layout drawings for a specific install can be provided when we are informed of the dimensional specifics. For infectious disease applications, the factory must always be involved.

Allergies (1)

Will it stop allergies?

Micro-organism based allergies have shown abatement or complete remission with UVC. Even simple stuffy noses can be and have been cleared

Bioaerosols (2)

Why are bioaerosols such a problem now?

There are two dominant reasons why we find more microbial activity today then in years gone by. First is time clock operation wherein A/C systems are shut down to conserve energy. This can be from 8 to 12 hours per day and usually the entire weekend. During these periods the coil and drain pans are wet or at least damp and the ambient temperatures near perfect for accelerated microbial growth. Second is VAV operation. Here the coil temperature remains at design point (cold ) while the air volume decreases. Air dew point is met throughout the plenum making water almost continuously. The ability to evaporate some of this moisture back into the airstream is severely restricted. Add system shutdown to the latter and one can visualize the potential problems.

Why am I hearing more about bioaerosols now?

Because researchers have begun to recognise them in the last five years, including the World Health Organization. The first researcher who made the world popular is Dr. Harriet Burge with the Harvard School of Public Health at an IAQ (Indoor Air Quality) seminar in Maine in 1986. Her contention was and is the bioaerosols account for a larger portion of our IAQ problems than commonly thought. The fact that she was right then and now is why we are in business today.

UVC (15)

How does your term UVC relate to UV or UVGI?

The letters “UV” relates to the entire ultraviolet spectrum. This spectrum is broken down into four frequency ranges: Vacuum, Short Wave, Middle Wave and Long Wave or VUV, UVC, UVB & UVA. UVC is the frequency that is the most germicidal and the term UVGI refers to Ultraviolet Germicidal Irradiation as is used by Federal Agencies such as OSHA, NIOSH and the CDC when directly referring to UVC.

What is UVGI?

UV Germicidal Irradiation, the same as UVC but the term more frequently used by the medical industry.

What is UVC?

ultravioletUV-C is a magnetic waveform like all waveforms emanating from the sun and like all them all, its frequency is unique as to its potential affects. It was found that this part of the UV family had germicidal results, especially at 260 nm. It was learned that the natural spectral line of mercury was 253.7 nm, very close to 260. When mercury was eventually vapourised in plasma, the germicidal lamp was born. Westinghouse light division was first to commercialise it in the early 1930’s. It was then used extensively through the 1950’s.

Is UVC harmful?

Yes / No, UVC does not have the penetrating power that UV-A & UV-B do. It can make your skin red and your eyes feel grainy or burn, but, this usually recedes in 24 hours and does no lasting damage. If you ask, we have a relevant paper on this subject.

If I can’t see UVC energy, what do I see?

Greater than 95% of the energy generated by a Steril-Aire Emitter is UVC energy. The remainder is some visible light (blue hue) and a little bit of heat (infrared). Given the brightness of this “3%” visible light” gives one some idea of the amount of UVC energy a Steril-Aire product produces.

Will UVC kill 100% of all micro-organisms?

It would depend on a lot of criteria, but usually not. Though what is more important is a significant number reduction and with that goal, UVC is the perfect if not the only choice and there is no secondary contamination!

Tested by The Environmental Protection Agency (EPA) & The National Homeland Security Research Center (NHSRC) on Biological Warfare Agents (BWAs). In these tests, the Steril-Aire UVC Emitter achieved 99.96 percent destruction in a single pass on airborne bacteria, 99 percent on viruses and 96 percent on spores. Highlights of the report can be accessed on the EPA Web site

If I see blue it’s working?

No, the blue colour comes from an inert gas in the tube and does not relate to the UVC energy produced. The tube can be lit (and blue) yet not produce any UVC energy at all. If we left out the Mercury, we would still have a blue light.

If I use biocidal treated filters, do I need UVC?

There is some evidence that live micro-organisms caught by a filter treated with biocide will die away. There is also many more years of evidence that live airborne micro-organisms caught by a untreated filter will die away. An exception would be some moulds on a continuously damp filter characterised by an odour. However, none of this affects the growth of micro-organisms on the coil and in the drain pan. Nor will it preclude the eventual build up of organic material within the coil. In these latter and more important cases, UVC is the only continuous source control

What does it do?

In the simplest of terms, it destroys the DNA of micro-organisms causing cell death or making replication impossible.

Does it work?

Yes, thousands of references to its efficacy can be found on this website. UVC is used worldwide in the disinfection of water, this uses the same technology but ours is especially designed for use in fast moving cold airflows. UVC for water purification would not be effective in HVAC systems.

How will the customer know it is working?

The best way to prove that there are potentially dangerous micro-organisms and that you are killing them, is to use a petri dish called a contact plate containing malt extract agar for mould. Before the lights are installed, they are lightly touched to the coil surface and allowed to incubate for 48-96 hours. After the lights are installed, in the same place, the same procedure is followed. What will be seen is at least a 98% reduction in organism activity. The same can be done for the drain pan and a different medium can also be used for bacteria.

Some of the other ways are:

1. Bioaerosol IAQ (Indoor Air Quality) complaints (the majority of IAQ (Indoor Air Quality) problems) will cease in as little as 24 hours.

2. A visible reduction of mould will be seen in less than three days.

3. For coils in service for 5 years or more, coil pressure drop will fall and drop as much as 30%.

4. Drain pans and drain pan water will become significantly cleaner in less than 5 days.

5. Direct line of site insulation will look like new in five weeks.

6. The air will seem fresher and most of all organic odours will disappear, even tobacco smells.

How do you size it?

For mould, IAQ (Indoor Air Quality) and maintenance, our Patent Pending application calls for one 24″ fixture for every 4 square feet of coil surface area. Provide us with the dimensions of your coils, even splits cassettes & fan coils and we can quickly and easily model a solution for you.

What are the limits, temperature, humidity, velocity, etc?

One of the reasons for our existence was our ability to overcome the problems associated with conventional UVC products used in HVAC equipment. Essentially, Steril-Aire UVC Emitters have no limits in HVAC equipment, they were designed specifically for that use. Rules of thumb are 170 degrees Fahrenheit (77celsius), 99% RH and 1000 fpm (5.08 mps) respectively but contact the factory.

Should I cycle tubes on and off with the fan or run them continuously?

When used for mould and IAQ (Indoor Air Quality) control and when we look at what we are trying to accomplish, you can make the best case for running them continuously. Also, when we look at the tube performance, they run longer when run continuously. So where possible, run them continuously.

How do you know when to change the Emitters?

For infectious disease applications, change-out determination should only the result of using the radiometer and following factory specifications. For IAQ (Indoor Air Quality) mould control, large installs can benefit from using a radiometer as well so that premature change-outs don’t occur. It is common to change the lamps when the output decreases by 40%. For small installs or residential applications, relamping should be performed at least annually.

Mould, Virus, Bacteria (5)

What if I can’t see mould on the coil?

To have a visual occurrence would require hundreds of millions of micro-organisms per square inch. What’s more, most of what is thought to be dirt is in fact bound-up nutrient serving a host of active fungi. Also, a good portion of nutrient and activity is within the coil rather than on the leading edge to the first ¼” of the fins. As an example, some of the more notable UVC abated IAQ (Indoor Air Quality) problems have occurred in rather dry climates where visible or edge microbial activity or even so called dirt was not apparent.

Will it kill the mould in my ducts?

Mould in ducts is the result of available spores (usually from the coil), nutrient, and boundary moisture. Nutrients can be reduced by using high efficiency filters. A mechanical form of dew point control can reduce available moisture. Neither of these measures will stop intermittent activity in the duct work. What can be done is to eliminate the source of spores by applying UVC. As their activity is self limiting , eliminating the source of spores will significantly reduce the ultimate activity within the ductwork.

What if microbes are attached to dust particles?

This is anticipated in our methodologies. For IAQ (Indoor Air Quality) or mould control, we locate downstream of the cooling. There, the energy is focused and reflected thousands of millions of time per square inch throughout the coil increasing the flux density (number of photons) between the fins. Also, as this particle enters the coil, it is already tumbling or will tumble as it passes through allowing the reflected energy (360 degrees globally) to contact the micro-organisms constantly. This is why an IAQ (Indoor Air Quality) install can provide a rather high single pass kill ratio on most airborne microbes. It is also why we kill all of the mould and degrade all of the organic material within the coil. In infectious disease applications, air filters greater than 65% infectious disease applications, air filters greater than 65% Dust Spot are used. Not many microbes pass through them still attached to dust. Due to common filtration principals, many particles will stick. Due to these same phenomena, if and when the organism releases (unattached), it’s free to absorb all the available UVC energy thus obtaining the anticipated kill. What’s more, Steril-Aire disease designs are provided at 150% of the required energy. We are happy to report that those we have to date have reported no conversions to active TB.

How much can dirt affect heat transfer and where do you get that information?

There have been published papers over the years documenting reductions in heat exchange efficiencies from 30 to 50%. Some by the major manufacturers like Trane and Carrier.

Will it kill dust mites?

There is no evidence that UVC will kill dust mites, given an hour it probably would. However, there is no evidence that they live in ductwork.

Cleaning (4)

How do you clean them?

When cleaning is necessary such as when the quartz has been touched, a Steril-Aire cleaning kit should be used or they can be cleaned with 99% or greater pure alcohol and a lint free cloth. Typically available alcohol contains too many impurities and too much water to work well. We provide a cleaning kit.

Do they need cleaning?

Conventional UVC lamps must be cleaned every 90 days to maintain maximum output. Steril-Aire UVC Emitters produce so much output they degrade any impinged organic material. Therefore, they don’t require periodic cleaning. Look at a used lamp!

Do you clean a coil first?

Maximum customer impact results when you do not. However, it really comes down to time. UVC will degrade all of the organic material on and within a coil in a time frame unique to the application but usually ten days or less. But the depth of the coil, fins per inch and the level of contamination are the main time determining factors. Once you /or the customer see what the UVC will do, coil cleaning can be performed to hasten the process, but it is not a requirement

How do you dispose of the used tubes?

Disposal of UV-C tubes should be carried out by a specialist waste disposal company.

Warranty (2)

What is the warranty?

The fixtures are warranted for 5 years (pro-rata) and the tubes for 1 year.

Are your products CE Marked?

Yes. All Steril-Aire fixtures are UL, GSA and CE marked listed and labelled including outdoor use and damp locations.

UL Standard 1995 United States and Canada
Government Services Administration
ISO 9001:2000 Certified

Filters (2)

Does it replace filters?

No, a UVC fixture is an air conditioning component that can be likened to several other of its parts. These include the coil, heating core, fan, dampers, humidification, filters, etc. All are designed to do some form of work within the air handler or on the air.

Any filters that are in direct line of sight of the UVC must be of a UV stabilised media (i.e. glass), to avoid deterioration of filter material.

Don’t filters remove micro-organisms?

Yes, one criterion in an infectious disease install is the efficiency and location of the filter. Excluding TB, the goal is to provide a reduction in overall numbers. With TB, the idea to approach elimination. Thus the filters can be taken into account when calculating the overall affect on the concentration of microbes. However, it should be noted that viruses can be as small as 0.02 micron in size, therefore, as you will encounter, the target organism needs to be known to calculate a properly functioning install. Most importantly, they do nothing to abate microbial growth on coils and in drain pans.

Safety (1)

Does it produce ozone?

No. Many UVC devices do produce ozone, but the Steril-Aire unit does not, (this is for health reasons). A special compound blended into the quartz itself eliminates all frequencies produced below 200 nm, thus eliminating the possibility of ozone production.